Effective Date: 20th August 2025
At AfriEssentials, we value your trust and respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from AfriEssentials.com.
1. Information We Collect
We may collect the following information when you use our website:
- Personal Information – Name, email address, shipping address, phone number, and payment details when you make a purchase.
- Account Information – Username, password, and vendor details if you register as a seller.
- Order Information – Purchase history, transaction details, and preferences.
- Browsing Information – IP address, browser type, device information, and cookies to enhance your shopping experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you regarding your purchases, account, or inquiries.
- Improve our website, products, and services.
- Prevent fraud and ensure secure transactions.
- Send promotional offers and updates (only if you opt-in).
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Vendors – To fulfill orders you place with them.
- Service Providers – Payment processors, shipping companies, and IT support who help us run our business.
- Legal Authorities – When required by law or to protect our rights.
4. Cookies & Tracking
We use cookies and similar technologies to personalize your shopping experience and understand how our site is used. You can adjust your browser settings to refuse cookies, but this may affect site functionality.
5. Data Security
We take security seriously. Your personal and payment information is encrypted during transmission using Secure Socket Layer (SSL) technology.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your data.
- Opt-out of marketing communications.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.
8. Contact Us
If you have questions about this policy or how we handle your data, contact us at:
📧 support@afriessentials.com